Support
Questions, problems or ideas? Write to us. A real person reads every message.
Email support
support@taskfit.app
We usually reply within 2 business days, in English, Portuguese or Spanish.
To help us help you faster, include
You can also send feedback without leaving the app: Settings → Help and suggestions.
Common questions
The timer doesn’t show on my Lock Screen
The Lock Screen timer uses Live Activities and needs iOS 17 or later. Check that they are on in iPhone Settings → Taskfit → Live Activities, then start a new focus session.
I’m not getting focus notifications
Turn on notifications in Taskfit’s Settings, and allow them in iPhone Settings → Notifications → Taskfit. Focus modes on your iPhone can also silence them.
My tasks aren’t syncing
Sync needs an account. Check that you are signed in under Settings → Account & cloud and that you are online, then tap Sync now. Changes made offline are kept on the device and sent when you reconnect.
I used Taskfit before creating an account. Where are my tasks?
Tasks created without an account stay separate. After signing in, use Settings → Account & cloud → Import tasks without an account to copy them to your account.
How do I export my data?
Go to Settings → Export my data. Taskfit copies all your data as JSON so you can paste it wherever you want to keep it.
How do I delete my account?
Go to Settings → Account & cloud → Delete account and confirm. Your account and all its cloud data are permanently deleted. If you can’t access the app, email us from the address on your account and we will delete it for you.
How do I change the language?
Taskfit follows your iPhone’s language. You can also choose English, Portuguese or Spanish in Taskfit’s Settings.